How we work

Safe, controlled work from first review to handover.

The level of planning and documentation is proportionate to the task. The consistent principles are a clear scope, agreed controls and a useful record of what was done.

Understand

Confirm the asset, symptoms, required outcome, operating context and constraints.

  • Initial brief
  • Known fault information
  • Required result

Survey

Review available drawings, interfaces, access, hazards and site conditions.

  • Asset information
  • Site constraints
  • Interfaces

Plan

Agree scope, RAMS, permits, isolations, parts, programme and required records.

  • Defined scope
  • Work controls
  • Deliverables

Deliver

Carry out the authorised work, testing and controlled changes within the agreed scope.

  • Authorised activity
  • Test information
  • Change control

Handover

Record findings, completed work, results and any remaining recommendations.

  • Work record
  • Results
  • Recommendations

Safety & control

Proportionate controls for every task.

Work is planned with reference to applicable legislation, manufacturer guidance and the client’s site procedures. Depending on scope, controls may include task-specific RAMS, permit-to-work arrangements, safe isolation, lock-off, change control, system backups and calibrated test equipment.

Documentation

Records procurement and maintenance teams can use.

Agreed deliverables can include work records, photographs, defect lists, test results, updated settings, commissioning sheets and recommendations for follow-on work.

Procurement

Need capability information for a supplier review?

Tell us what your procurement or site-entry process requires and we will confirm what can be provided.